Licenciatura: Recent submissions

  • La capacitación, punto de partida de la calidad en el servicio y la satisfacción del cliente 
    Hernández Morales, Jessica (Universidad Michoacana de San Nicolás de Hidalgo, 2011-02)
    The purpose of conducting this research is to analyze the factors involved in designing a proposal for a training model that allows to increase the service quality and customer satisfaction. Without doubt, the application ...
  • Aspectos normativos de la compensación 
    León Ceja, Gilberto (Universidad Michoacana de San Nicolás de Hidalgo, 2011-02)
    This research was developed to support the expansion of a specific topic such as compensation and refers to the framework of the legal-tax relationship and especially the mass extinction of tax liabilities, which we know ...
  • Tratamiento de sueldos, salarios y asimilables a salario 
    Díaz Contreras, Margarita (Universidad Michoacana de San Nicolás de Hidalgo, 2011-01)
    The objective of this study is to investigate all tax and legal aspects related to the income earned by concepts of wages, salaries and assimilated to salaries. In the legal aspect according to the Federal Labor Law to ...
  • De los ingresos por salarios y en general por la prestación de un servicio personal subordinado 
    Medina Rangel, Elsa Yeni (Universidad Michoacana de San Nicolás de Hidalgo, 2011-01)
    In this work we find a theme about providing services to an employer is known as income from wages and generally by the provision of a subordinate personal service. The concern of the matter is that many times we serve ...
  • Causas y consecuencias de las reformas fiscales desde 1992 al 2010 
    Ruiz García, Nancy Yadira (Universidad Michoacana de San Nicolás de Hidalgo, 2011-01)
    This paper intends to make a judgment on the main causes and consequences of tax reforms, which from various perspectives give rise to tax evasion and the economic crisis, also aide to the Company and the Government on ...
  • Modelo econométrico para determinar la rentabilidad de la inversión en capital humano 
    Medina González, Fátima Karina (Universidad Michoacana de San Nicolás de Hidalgo, 2011-01)
    Once the career is finish, exists a very common question as to whether it was worth the effort over the years and probably could have been a fruitless endeavor. The realization of this thesis answers this question and many ...
  • La administración de calidad, como factor determinante para elevar la productividad de una empresa prestadora de servicios 
    López Torres, Ariana (Universidad Michoacana de San Nicolás de Hidalgo, 2011-01)
    By analyzing the different contributions to quality will enable us to decide the improvement and assurance of it, because this is an index of competitiveness in relation to similar companies in the market, it is important ...
  • Causas de la rotación de personal en la empresa Am-Pm Mensajería y Paquetería, del Cedis Morelia 
    Francisco García, Juan Carlos (Universidad Michoacana de San Nicolás de Hidalgo, 2011-01)
    With this project we intend to make some observations related to the instability of staff rotation and its root causes in the AMPM-Couriers of Morelia Cedis Company, through a study of a sample of staff who left their jobs ...
  • Estudios básicos de un diagnostico empresarial, caso: Desarrolladora de Éxito S.A. de C.V. 
    López González, Andrés Eduardo (Universidad Michoacana de San Nicolás de Hidalgo, 2011-01)
    The construction sector in Mexico represents a large percentage of GDP, in addition to its high importance is an underlying indicator of the contraction or expansion that has the economy of a developing country like ours. ...
  • Plan de negocios y proyecto de inversión para una panificadora en Uruapan, Michoacán 
    Gómez Ramírez, Yunuen (Universidad Michoacana de San Nicolás de Hidalgo, 2011-01)
    This thesis aims to provide a business plan to carry out the investment project to develop a baking traditional bread, which began as a small family business, but structured in the best way for development and growth. For ...
  • Rotación de personal en una tienda de autoservicio 
    Vargas Estrada, Miguel Ángel (Universidad Michoacana de San Nicolás de Hidalgo, 2011-01)
    My thesis work deals with the theme of Staff turnover this problem is universal in every organization and is one of the biggest drags on any agency, regardless of size, nationality, profit or nonprofit, public, private, ...
  • Control interno 
    Ochoa Villa, Carlos Paul (Universidad Michoacana de San Nicolás de Hidalgo, 2011-01)
    The importance of a good system of internal control in organizations has increased in recent years, this because of how convenient it is to measure the efficiency and productivity when implementing them; especially if it ...
  • Los estados financieros como base para la estructura financiera de una PyME 
    Toral Vázquez, María Isabel (Universidad Michoacana de San Nicolás de Hidalgo, 2011-01)
    Rightly driving a company needs in the changing world of business, timely and accurate financial information, that is, quantitative, reliable and accessible that works for the administration of strengthening their judgment ...
  • Régimen intermedio. Autotransporte público federal de carga 
    Medina Duarte, Ariana (Universidad Michoacana de San Nicolás de Hidalgo, 2011-01)
    The distance between a population and another can be a major obstacle to both human relations and for trade, but over time these have been overcome, the transfer time from one point to another today has been reduced enough, ...
  • Sueldos y salarios: disposiciones laborales y fiscales 
    López Martínez, Verónica (Universidad Michoacana de San Nicolás de Hidalgo, 2011-01)
    Faced with the rapid pace of life we live in today and before the birth of phenomena such as globalization and the rapid evolution of which they are victims, humans undoubtedly play a very important role. Work is a right ...
  • Sueldos y salarios 
    Pano Godoy, Michael (Universidad Michoacana de San Nicolás de Hidalgo, 2011-01)
    I decided to work with this topic because I was very interested to me wages and salaries is all remuneration payable to a person in exchange for a service rendered to their work or effort is intellectual or physical, or ...
  • Impuesto a los depósitos en efectivo 
    Jiménez Estrella, Arturo (Universidad Michoacana de San Nicolás de Hidalgo, 2011-01)
    The main source of income of our country are taxes, raising them is of vital importance to the government, because our country is positioned as one of the countries with a very poor collection of them, this has led to They ...
  • Reconocimiento y control contable e interno del efectivo y sus equivalentes 
    Veles Landín, Rut Elisabet (Universidad Michoacana de San Nicolás de Hidalgo, 2011-01)
    The importance of having good control in the various organizations and different areas, has increased in recent years, this due to the practicality of measuring the efficiency and productivity of any area and therefore the ...
  • Facturación electrónica 
    Mendoza Olvera, Sandra (Universidad Michoacana de San Nicolás de Hidalgo, 2011-01)
    The intent of this research is to make known the change that will soon have to be made in the form of invoicing their income both physical and moral taxpayers of this country, as well as to disclose the legal framework ...
  • Procedimiento del entero del impuesto a los depósitos en efectivo en una sucursal bancaria 
    Maravilla Arreguín, Anaí (Universidad Michoacana de San Nicolás de Hidalgo, 2011-01)
    The content of this paper discloses the new law which came into force on 1 July 2008, the Law on Tax on Cash Deposits, which has 13 articles and 2 Transitory considering tax reforms applicable in this year, analyzed and ...

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